PlayStation equipment and game disc should be in good working order. We're here to help! Related articles. Checking the Game Disc Eject the disc and make sure it is not dirty, scratched or damaged.
Ensure you are using the correct disc for this console. Insert another disc to see if it works. If another disc can be read, the disc you are trying to use may be dirty or faulty. If no other disc can be read, there may be a hardware issue with the console.
Insert the game disc if it hasn't been done already. The console should automatically read the disc. Follow the steps to install the game. Some games require additional content or an update to be downloaded and installed.
Follow the prompts, if applicable. Turn off the PlayStation 4. The power indicator will blink for a few moments before turning off.
Once the PlayStation 4 is off, press and hold the power button on the console. Release the power button only after you've heard two beeps: one when you first press, and another seven seconds later.
If successful, the system will boot to Safe Mode. Try again if you didn't get it the first time. Rebuild Database will scan the drive and create a new database of all content. None of your installed games or features will be affected. The database will be rebuilt, it might take a few hours to rebuild the database will be displayed. Select OK. The screen will go blank while the database is being rebuilt and this could take a few hours depending on the amount of saved content.
When the rebuild has finished the console will return to the sign in screen. The rebuild is now complete. Try again later when the services are back up. Open Settings. Choose System Storage Data Management. For help with port opening and router settings, please contact your ISP Internet service provider. Update PS4 system software. Manage PS4 console storage space. Safe Mode on PS4 consoles. Check transaction history.
Activate primary PS4 console. Restore licences for your account. Restore licenses. If you are having trouble finding DLC or add-on content, please visit the guides below.
Add-on content support. Season Pass support. Need to contact us? Please provide the following information: Any error codes or messages. A detailed description of what happens and steps to replicate the issue. A timestamp date and time of an attempt to access the content.
A screenshot or video of the issue if possible. Was this article helpful? What went wrong? I found the article confusing. The article is out of date. Thank you! Need help? Contact our support specialists. Contact PlayStation Support.
0コメント