Some games require additional content or an update to be downloaded and installed. Follow the prompts, if applicable. Turn off the PlayStation 4. The power indicator will blink for a few moments before turning off. Once the PlayStation 4 is off, press and hold the power button on the console. Release the power button only after you've heard two beeps: one when you first press, and another seven seconds later. If successful, the system will boot to Safe Mode.
Try again if you didn't get it the first time. Rebuild Database will scan the drive and create a new database of all content. None of your installed games or features will be affected. The database will be rebuilt, it might take a few hours to rebuild the database will be displayed.
Select OK. The screen will go blank while the database is being rebuilt and this could take a few hours depending on the amount of saved content. When the rebuild has finished the console will return to the sign in screen. To find the required free space for the game, go to PlayStation Store on your console, select the game and scroll down to the Details section. The minimum free space appears on the right of the screen.
Please provide the following information:. Troubleshoot game downloads. PlayStation Store game download doesn't start or fails If you have issues when downloading your purchases, please select your console for troubleshooting steps. Make sure you are signed in to the correct account. Check that your console has the latest system software installed. Update PS5 system software. Manage PS5 console storage space.
Find and download games. Safe Mode on PS5 consoles. Restore your licenses. Tech Support 3 Answers Why does it say my card is expired when it doesn't expire until Tech Support 4 Answers Can i turn off ps4 recording? Tech Support 1 Answer. Ask A Question. Browse More Questions. Keep me logged in on this device. Forgot your username or password?
User Info: Tendogamerxxx Tendogamerxxx 8 years ago 1 If tried doing everything it seems that every time I try to download a game it just kicks me out and sends me back to the main menu. Anyone else having this issue? Now I can't play the game I just purchased. November I have had the game since Tuesday trying to get it installed on my PS4. There is just a pause button on the game when I try to install it. I've tried deleting it and reinstalling and same thing happens. I've let it sit for hours and nothing happens.
No clue what to do now. Plenty of room on g PS4. Go to Solution. They suggested re-starting my PS4 in safe mode to see if that would help with the install. So far so good. Have a look at this;. View in thread. My system seems to have downloaded the v1. To say I'm upset is an understatement.
The error you are seeing is one that pops up on the PS4 from time to time, it can be due to a number of things. If playing on a disc the first thing to do is check the disc for any scratches or smudges, I fixed the issue with one of my games a while back simply by giving the disc a wipe.
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